Canceling Orders January 20, 2022 03:17 Updated Once orders have been processed, we are unable to cancel and will need to process your request as a return. Please reach out to us at firstname.lastname@example.org to start the return process! Related articles Can I edit my recent order? What is your online return policy? Where do I track the status of my order? How do I redeem my reward points? What are recurring orders and how do I set one up?